💡 Knowledge Base & FAQs

Frequently Asked Questions

Everything you need to know about festive orders, shipping speeds, returns, and artisan guarantees.

Once your order is confirmed, you will receive an SMS and email containing your Order ID and Tracking Number. You can visit our dedicated Track Order page (/track-order) and enter your ID to see real-time updates from pickup to doorstep delivery.

Still have a question?

Our festive customer happiness team is active 7 days a week to assist you with customized orders and immediate queries.